1. Website Owner
This website, www.kaalcari.com (the "Website"), is owned and operated by KAALCHARI SOLUTIONS PRIVATE LIMITED ("Kaalcāri", "we", "us", "our").
Registered office: Fourth Floor, 1241, 2nd Block, Vruddhi, Bannerghatta Road, BTM Layout Stage 4, Bengaluru, Karnataka – 560076
Corporate Identity Number / Registration Number: U74101KA2026PTC219950
GSTIN: 29AAMCK8234F1Z6
Email: kaalcharisolutionspvtltd@gmail.com · Telephone: +91-8050713980
2. Grievance Officer
In accordance with the Information Technology Act, 2000, the rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer function is discharged by the following team:
Email: kaalcharisolutionspvtltd@gmail.com · Telephone: +91-8050713980
Grievances shall be acknowledged within forty-eight (48) hours of receipt and resolved within one (1) month of receipt.
3. Governing Policies
Use of the Website and purchase of products are governed by the following, each of which is incorporated by reference: Terms and Conditions; Privacy Policy; Shipping Policy; Return, Exchange and Replacement Policy.
4. Intellectual Property
The Kaalcāri name, logo, footbed designs, product codes, content, imagery and software on the Website are the property of KAALCHARI SOLUTIONS PRIVATE LIMITED ("Kaalcāri", "we", "us", "our") or its licensors and are protected under the Trade Marks Act, 1999, the Copyright Act, 1957, the Designs Act, 2000 and the Patents Act, 1970, as applicable. No part may be reproduced, distributed or used without prior written consent.
5. Health Information Disclaimer
Kaalcāri products are footwear and foot-comfort products. Information on the Website, including the footbed recommendation tool, is provided for general guidance on fit and comfort. It does not constitute medical advice, diagnosis or treatment, and does not create a practitioner–patient relationship. Persons with a diagnosed medical condition, injury, diabetes, neuropathy, or persistent pain should consult a registered medical practitioner before use.